Shipping policy
At Cobbler Craft our goal is to offer you the best shipping services, no matter where you live.
The time frame for order delivery is divided into two parts:
Processing time:
- Order verification, tailoring, quality check and packaging.
- All orders are then picked up by our delivery service partner from our storage facility.
- The delivery service partner dispatches within 1 working day after the order is placed.
- The manufacturer and shipping service provider process the orders, which takes an additional 2–4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. All delivery usually takes about 7-14 business days. After processing and leaving the warehouse.
Delivery Rules COD (Cash on Delivery):
- The customer is not allowed to open the package before paying.
- The delivery man is not responsible for any issues inside the package
- In case customers face any problem with the product* you must directly contact The Raphael Store.
Please note that all our shipments are handled by third-party provider (M&P) and The Raphael Store or its members are not to be held responsible for delayed shipments. If you have not received your shipment in 15 days after placing your order kindly contact us at help@cobblercraft.com
or WhatsApp / Call +923104488554
*Please refer to Returns and Exchange Policy for details of issues covered.